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The USB logo is supposed to face up relative to the way the port is mounted on the motherboard. USB's port isn't flush with the case, so the flip and flip again action can be skipped if you wiggle the plug up and down and left and right to actually enter the port and not just be stuck in between the case and the outside of the port.
i've got various dells here with them (the front ports) vertically oriented.. some go one way, some go the other.
Sounds like you've got some Dells with USB ports, and some Dells with off-spec not-USB ports.
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