why are companies trying so hard to have employees back in the office?
why are companies trying so hard to have employees back in the office?
I have posted this on Reddit (askeconomics) a while back but got no good replies. Copying it here because I don't want to send traffic to Reddit.
What do you think?
I see a big push to take employees back to the office. I personally don't mind either working remote or in the office, but I think big companies tend to think rationally in terms of cost/benefit and I haven't seen a convincing explanation yet of why they are so keen to have everyone back.
If remote work was just as productive as in-person, a remote-only company could use it to be more efficient than their work-in-office competitors, so I assume there's no conclusive evidence that this is the case. But I haven't seen conclusive evidence of the contrary either, and I think employers would have good reason to trumpet any findings at least internally to their employees ("we've seen KPI so-and-so drop with everyone working from home" or "project X was severely delayed by lack of in-person coordination" wouldn't make everyone happy to return in presence, but at least it would make a good argument for a manager to explain to their team)
Instead, all I keep hearing is inspirational wish-wash like "we value the power of working together". Which is fine, but why are we valuing it more than the cost of office space?
On the side of employees, I often see arguments like "these companies made a big investment in offices and now they don't want to look stupid by leaving them empty". But all these large companies have spent billions to acquire smaller companies/products and dropped them without a second thought. I can't believe the same companies would now be so sentimentally attached to office buildings if it made any economic sense to close them.
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I work 95% remote, and I'll be the first to admit, there is value in working physically close to your teammates. Discussion and camaraderie can happen organically, which allows people to better understand each others' strengths. There are also fewer things to distract you, and the reality is that many people these days are experiencing a sort of internet-induced ADHD, so being in an office can make it easier to concentrate. All of this allows you to be and feel more productive.
That's the best argument I've got, but I wouldn't mandate it on anyone. The only people mandating working from office are people who are insecure with their workforce and hiring methodologies. They don't trust their workers to do the job, so they feel the need to micromanage their workers like children. If you're a manager, and you don't feel like you can trust your employees, you've already lost.
I actually have ADHD and the opposite is true for me. Working from home I can concentrate without distractions of office workers walking by, or talking about something that I'm not interested in but can't block out. I work in my office at home with the door closed for practically the whole day and it's great. My work has it's own built in structure, but I imagine that other kinds of less structured work could be very difficult for someone with ADHD.
I can tell you from experience, there is nothing more distracting than having your manager walk up behind you and tap you on the shoulder while you're working on code. While this problem doesn't go away completely with remote work, at least you have time to compose yourself and bookmark your work before you respond
I haven't had a manager that makes a habit out of that, that's a no no. If someone is in the zone, you don't mess with em. We did have Do Not Disturb signs we could put up, but I never felt the need.
Also for me there is value in occasionally seeing people in person. The exact ratio will depend on the job, but for me it would be about 2-3 days per month in the office. We see each other, talk about how things are going, blockers, stuff we need to change, a little office gossip and then off we go again.
In that sense, a lax hybrid schedule works best for me personally. However, for it to work, everyone should agree to be in the office in the same days. Coming to an empty office and doing the same zoom calls you could have done from home is less than useful.
And since, again, the ratio of individual work Vs collaborative work varies by person and team, we'd need to find an average that sort of works for everyone and agree on a common schedule That is where I think the idea of hybrid comes in: 2 or 3 days per week in the office for everyone. My company is trying this and asking (but for now not forcing) people to concentrate attendance in the days in the middle of the week.
This clearly works better for some and worse for others.
I heard from a colleague that some companies are trying a different model. They shut down the offices and used part of the savings as budget for managers to create more frequent team events, so teams can e.g. meet in person at a restaurant a couple of times per month. I have no idea who these companies are and how this approach is going.
I think it should be on a case-by-case basis. I'm in the legal field, and there's definitely days I don't need to be in the office as almost all of our work is online now. State and federal mandatory efiling, e-discovery is online, and even our document management system is headed to the cloud, so no need for remoting in, just log into Microsoft 365 from any browser. Don't even need to own any Microsoft apps natively anymore.
On the other hand, there are days that I do need to be in the office: depositions and prepping witnesses, trial preparedness, and sometimes, you just need to touch base with everyone to see how things are going. I work in securities litigation, and those are frequently very complex, document and fact intensive cases.
We have a entire practices that are 100% remote now. The partners are either elderly, or they live far away from the office and were hybrid remote before the pandemic. The paralegal that works with those attorneys is also 100% remote.
Lastly, I am much more productive at home than in the office. I do not have ADHD, and do not have a problem with attention, and do not get distracted easily. On the other hand, I'm an introvert, and really loathe the interpersonal nonsense and constant interruptions of ppl barging into my office, more often enough that just to chat. Last month, I had to do a major document review of going through 10s of thousands of emails, and to just plow through that at home, comfy in my bed, where my bathroom is just a few steps away, made me so much more productive than being stuck in the office.