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American Airlines keeps mistaking 101-year-old passenger for baby

www.bbc.com American Airlines keeps mistaking 101-year-old passenger for baby

An IT glitch leaves the cabin crew expecting to welcome a baby on board rather than a centenarian.

American Airlines keeps mistaking 101-year-old passenger for baby

A 101-year-old woman keeps getting mistaken for a baby because of an error with an airline's booking system.

The problem occurs because American Airlines' systems apparently cannot compute that Patricia, who did not want to share her surname, was born in 1922, rather than 2022.

The BBC witnessed the latest mix-up, which she and the cabin crew were able to laugh off.

“It was funny that they thought I was only a little child and I’m an old lady!” she said.

But the centenarian says she would like the glitch to be fixed as it has caused her some problems in the past.

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Airline keeps mistaking 101-year-old woman for 1-year-old baby

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54 comments
  • Do airlines typically handle 1 year olds flying alone? That seems nuts.

    • Hey if they book it with their own credit card they're probably fine.

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