Tbf is there any game publisher that doesn't act like this? I like a lot of paradox's games too, but expecting any company to be the "good" company in the industry is asking for disappointment.
Big publisher? Valve, I guess. Smaller publishers like Coffee Stain, Team 17, and Devolver, etc. seem to be customer focused with their releases. For some reason, at a certain scale of game, the publishers become obsessed with milking their customers instead of being satisfied with a straightforward transaction.