What is the correct way to get support if I've lost access to my account?
What is the correct way to get support if I've lost access to my account?
I signed up for jmp.chat using Cheogram installed from F-Droid. It assigned me a new Snikket instance and a new Jabber ID there. It auto-generated a password. Today Cheogram is wouldn't launch at all. After a a reinstalled my saved auto-generated password is gone. Snikket told me to reach out to jmp.chat.
There is no email support. I tried messaging the support account (+14169938000@cheogram.com) from another Jabber account and received a forbidden response. What should I do next? Just sign up for another number?
since you have another jabber id, just pop into xmpp channel discuss@conference.soprani.ca
If you got a forbidden response it probably thought you were trying to send a link. Make sure you have no . in your message and try again