The staggeringly-idiotic company Brother (printers) won't let you update your email (which is your account name), but also won't let you register the same printer on a new account (with the new email)
The staggeringly-idiotic company Brother (printers) won't let you update your email (which is your account name), but also won't let you register the same printer on a new account (with the new email)
- Your account is defined by your email address
- Your email address is unchangeable
- You can create a new account with a new email address, but you can't re-register the same printer, because it was already registered to your old email address
This means you can be locked out of registering your printer. Why are all printer companies the stupidest companies ever?
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Printers are like a magnet for shitty exploitative consumer practices. This is, no doubt, probably intended to make the it difficult or impossible to resell the printer.
They’ve probably got someone high up in the company that’s convinced themselves that every sale on the secondary market is money coming out of their pockets. Complete bullshit if you think about it for more than a few moments, but that’s the kind of innovative adversarial stupidity that business brained types are best at.
That's a funny claim, since printer companies generally sell their printers at a loss, to make money on refills later.
I think if you don't need your printer anymore, the printer company would be very happy if someone else continues to buy refills for it.
Although Brother is more balanced than most in this regard, I bet they still want their printers to be used.
With HP however, it's all about the refill, they'd probably pay you money if you can get someone to use their printers. Most other companies are probably somewhere in between.
You know, I considered pointing out that they already try to exploit their customers with the ink price scam but I assumed it was such common knowledge that it wasn’t worth the effort.
Just because they exploit their customers in a different way doesn’t mean they aren’t coming up with and implementing new ways to do it. I’d say having already been gouging customers for years makes you more likely to look for new ways to go about it, not less.
Show me where there's a scam with Brother printers. I'm not saying they are saints, but they are not scamming their customers, that's their main attraction actually. Just because some companies like HP do it, doesn't mean they all do.
Like all shitty printer companies they use firmware updates to block non "genuine" ink and toner cartridges.
No they don't, that one single firmware update you are referring to, was to prevent damage due to overheating.r
At least that's the only case I have heard about.
Edit:
Do you just not consider selling at a loss to gouge people on ink to be a scam?
Yes absolutely, but I don't think Brother is doing that, and definitely not to the extreme for instance HP does.
Bullshit. I'm not referring to one single update. It's multiple printers.
There is a reason there are instruction videos on youtube for how to swap a toner cartridge chip to a 3rd party cartridge.
Funny, looking it up, I have no problem finding sellers of compatible toner for Brother printers here.
Funny, that doesn't address what I said at all. You can find 3rd party toner/ink for any printer.
Brother (like other printer manufacturers) attempts to block non-OEM toner and ink.
Ahh, yes, they absolutely do that. They did it to mine. One update, and suddenly third party ink no longer functions. It's bullshit
Do you just not consider selling at a loss to gouge people on ink to be a scam? Are you not aware that they do the same ink cartridge drm bullshit that every printer manufacturer is up to these days, and have for years?