I work in healthcare in and manage a portfolio of public-facing sites, all on WordPress and all hosted on WPE. Also do occasional volunteer work and side projects where WordPress has been a good fit, depending on the project. Have been happy with WPE’s customer service and product offering and ideologically speaking, I think Matt is in the wrong here and has already done irreparable harm to the Wordpress project.
Due to the chaos one person has been able to cause on such a large open source project, I will be abandoning my use of it in all future personal projects and our organization is also now discussing replacing it completely for all of our sites.
What a waste of effort for a whole lot of people and a shame for the project to fall apart like this.
Not sure about at work, since the decision is out of my hands (I can only recommend), but at the moment if it were up to me, I think I would go with Strapi (headless CMS) plus something like Hugo (static site generator).