I can't believe I'm saying it but but I'm with Google here. They are sub-cons so negotiation would surely go through their employer who is cognizant. I'm a sub-contractor, I'm not gonna go to the client and ask for a raise, I'm gonna go to my employer. Maybe it's different in different regions but if I asked the client for a raise in the uk they would probably just laugh at me.
Outsourcing in Europe is heavily scrutinised and regulated due to companies kept choosing to depend on third party agencies do they don't have to do with strikes and unions.
Yeah thinking about it more, you're definitely right. I've only ever been a W-2 employee (United States) so I know nothing about this kind of thing. If they are employees of another company, they should bargain with them instead, and force them (via strike if required) to negotiate a new contract with Google. I'm very pro worker and support striking to get results but you have to make sure you're targeting the right business to get the results you want.
You missed the plot. They found a loophole and are probably conspiring to halt the Union. One company says they have to wait for the other to negotiate, the other company says they won't negotiate because they are not their employees. The whole process enters into a permanent delay, workers get fucked by both companies for months. This is a tale as old as unions have existed. It's one of the reasons why in most sane countries, unrestricted outsourcing is not allowed and outsourcing in general is heavily regulated. It's one of the most common tools companies use to abuse workers and avoid responsibilities.
And in that time, they'll set up a new shit call center under new shit management under a new shitty partner/reseller/vendor and just close that first contract down entirely.
You are 100% correct, so it is especially funny seeing that almost 1/4 of the people downvoted you for no good reason. Holy fuck this site has a huge percentage of utterly clueless Lemmings.