Brother turns heel & becomes anti-consumer printer company
Brother turns heel & becomes anti-consumer printer company
Brother turns heel & becomes anti-consumer printer company
When I saw this title. I thought another YouTube hardware advocate turned their back on Louis and started an anti-consumer group to fight off policy debate that Louis does. My brain is wild.
Same but I thought Louis had a brother who became evil for some reason 😭
Man I've had a brother printer so long because of their Linux support this is so annoying
Same. I'm good for a while, but it's going to suck if I ever need to replace it.
Sad to hear Louis is having family issues
Took me three tries to figure out what was happening, then I was sad.
Framework printer.
Make it happen.
dude I would pay gold for that
sorry maybe I missed a memo, people are still printing things.. like, on paper?
I personally don’t, on the off chance I do need to print something I do it at work.
Not saying they couldn't/shouldn't but printers are a nightmare hellscape and it's a miracle, mostly of HP's marketing department, that they're a household object.
Back before everyone had maps on their phone, printing MapQuest maps was fantastic. This was the early 00's though and we all had money to burn still.
Great, brother are the only ones I'll still buy.
Brother sucks now!?
Truly, this is the canary in the coal mine moment.
It's funny how far ahead 3d printers are in terms of consumer experience, everything is open, everything works and the tech is like 300 times more complex.
2D printer companies should be shamed to death.
Over time as 3D printers go from tinkerer's toy to household staple, I'd expect them to become more locked down and anti-consumer.
Bambu is working on it already — can’t print unless you’re connected to the internet and send your files through their server, can’t connect to the printer with other slicers besides their slicer.
They had to walk that back some; there is now a “developer mode” where old standard functionality is still exposed, but they’re clearly working as hard as they can to turn it shitty.
They would have to become sci-fi level capable before they would be considered household staple items.
They're actually behind. 3D printers are a much newer industry. Most industries start out super open, competitive and collaborative. This speeds up development to consumer-grade products. Eventually one or two companies gain sufficient marketshare to start enforcing anti-consumer shitfuckery. Look at the recent drama with Bambu printers and you'll find that's exactly what's happening. It's a tale as old as time.
Framework actually trolled us into thinking they were going to release a printer but instead they went into a market segment where everything was already modular, repairable and upgradable and gave us something that was not, at all. But hey, they gotta capitalize on the AI nonsense too, I guess?
This is mainly because consumer 3d printer have been developped by 3d printing enthusiast first and not a company, Prusa which was leader for some time used a lot of open sources project to build their printers. As it's getting mainstream as time goes by more and more companies shows up with closed sources project sadly.
2D printers used to be like this.
They all worked with open, universal drivers, no additional software, and any ink cartridge that fit inside the bay.
But then companies figured out that people will just buy the cheapest printer on offer, regardless of everything else.
I think that if one wants to change this, it probably involves some kind of regulation that affects how people shop, or at least a shift in social norms, so that some kind of metric of over-time cost is prominently featured next to the up-front price on goods.
We've seen shifts like that before.
There was a point in time where it was normal, in the United States, to haggle over the prices of goods. It really wasn't all that long ago. Today, that virtually doesn't exist at all, except for over a very few big-ticket items, like cars and houses.
The change started when some people...I think Quakers...decided to start selling their goods with a no-haggle policy. NPR Planet Money did an episode on it some time back...lemme see if I can go dig it up.
Yeah, here we are:
https://www.npr.org/transcripts/415287577
That wasn't driven by regulation, but by consumer preference. Consumers (usually, outside maybe upscale restaurants) demand to see the up-front cost of something they buy before buying it. So it's possible that if costs keep shifting from the up-front cost that we can readily see at the time of purchase into over-time costs that we cannot as readily see, we might see consumers just refuse to buy items from retailers that don't also show some kind of a reasonable over-time cost also visible.
Or maybe the government could require some level of disclosure of over-time costs to be shown when selling an item, they way they standardized display of credit card interest rates.
People that Weasle their way up the corporate ladder have been prefectly groomed to have no shame.
and to be as amoral as possible.
Don't worry. Companies like Bambu and others are trying to lock down shift their printer business in the style of 2d printer companies. I hope it at least happens very slowly, but the enshittification is happening...
Has anyone figured out how to 3d print a 2d printer yet?
Edit: actually, scratch that entirely. How difficult do you suppose it would be to create an aftermarket non-malicious logic board to drive the hardware in lieu of the malicious OEM board? After all, it's not the cartridges refusing to print.
There are some projects out there that do the entire frame. Steppers, hotend, and control boards are out of reach. There's some hypothetical ways you could do it, but it'd be far more expensive than buying off the shelf stuff and probably get worse results. Even the frames tend to take a lot of filament.
It's more of a nice idea than something practical.
It's not that hard to convert a cheap 3D printer into a pen plotter is you want to do some 2D printing.
Idk if the tech for 3d printers is really more complex. All of the parts are readily available, basically nothing needs to be specially made except the hot end (one single metal part)
The consumer experience for 2d printers worse IMO but that's probably because I'm stuck on Windows with its terrible printing system
Except those who aren't.
Welp, I guess that pen plotter I built last year is going to be my full time printer
I rarely use a printer now that my kids are in college. When it dies, I had a choice between laser printer, Brother inkjet, or none. “None” is now my first choice
Damn, Brother was the only company left I was happy to blind purchase from by name alone.
Brother's been anti-consumer for at least 5 years now. Not sure why people are just learning about it now.
Brother blocking 3rd party toner was the primary reason why I went with Canon back in 2020.
Now i had to put on the in-ears, hook up to phone to.... listen to a guy talking. -_-
Short summary: after he got a firmware update, the MFC 3750 of Louis Rossman prints in worse quality with aftermarket ink.
Click the wiki link
So laser ones are safe (for now)?
Do we really need to crowd fund a FOSS printer? Really?
You actually can’t sell third-party printers legally, because all printers will include an ink fingerprint which can be traced back to that specific printer. So if someone prints a ransom note or counterfeits cash with it, the FBI will be knocking on their door by the end of the day.
There’s literally a certification process to be allowed to sell printers, and one of the biggest criteria for that certification is agreeing to maintain that fingerprint database. One of the other big criteria is that the printer needs to be able to recognize and refuse to print images of cash, to prevent counterfeiting. If you try to print an image of a dollar bill, the printer’s firmware will refuse to continue the print job. The issue is that this certification process also ensures there’s a de facto near duopoly on printers, which leads to BS like HP making it increasingly difficult to use affordable ink. They can be blatantly anti-consumer, because they’re protected from any competition.
There’s a reason HP hasn’t already been priced out by some cheap Chinese competitor who is able to undercut the competition. And it’s not because of the difficulty in manufacturing or the price of components. It’s because no other companies are allowed to sell printers.
You make it sound like a huge conspiracy but there are laws and regulations around everything you try to sell, especially for electronics.
You also have to do EMF radiation testing, ensure that your printer doesn't produce toxic aerosols or fumes, and probably a bunch of other things to prove that your product is safe. I don't see why the fingerprinting isn't just another thing on the list of things you have to do to be in compliance with the rules. If your company is capable of producing something as complex as a printer, encoding the device' serial number into a bunch of yellow microdots that you add to the printout shouldn't be an issue.
We have great examples of things sold as parts or kits to be assembled
Take handguns as an example. If a murder weapon can be assembled from parts with only the frame 3d printed, and avoid similar laws for traceability, surely a printer is an easier task
May I have the legal text, of any country, requiring a certification to sell any printers, or have EURion contellation dection implemented, or legally required to implement tracking dots?
You actually can’t sell third-party printers legally, because all printers will include an ink fingerprint which can be traced back to that specific printer.
All color printers.
I no longer have any corporate relationships that aren't either apprehensive, strained, or downright antagonistic.
It's us versus them now and they've give their last shits. It's feeling like every company is a cable company now.
Always has been like that.
Not one single corporation is your friend or wants to be. All they want is your money. No exceptions.
Companies were never our friends, but it used to be the case that companies sold products. They sold a product and you got to use it and that was the end of it.
Now instead, thanks largely to the Internet, companies barely care about 'product' at all and instead are all trying to get in on that gravy train of monetised data slurping, subscription models, DRM on every consumable, firmware updates that change the terms on you after the fact, and so on. Every electronic thing in your home is now super hostile to you.
TVs, printers, fridges. These products used to be just products, but now they are trojan horses.
I'm glad there's a printer service close to where I live, I can go there and print every page for cents. There's also one on my faculty, more expensive, but still affordable. I only use my HP printer/scanner to scan documents, ink is expensive as hell.
Are there no good guys left?
Ironic username, but no, there are none righteous
Just buy an ink tank printer, it fixes 90 percent of your printer grief
I've had an Epson Ecotank for the last couple years and I have no complaints. I just refilled my black ink and it was $11 for 9 oz., which should last me years (but I don't print that often).
Capitalism is the breeding ground of parasitism. The incentive structures needs to change. Good corporate governance and long term sustainability need to trump short term turnover and fiduciary role to always go up. As it exists, corporate incentive structures promote leadership by psychopaths that will go to the utmost consequence to drive the last cent out of their customers. This is especially true in the US, which by virtue of competition, metastasises to the entire western world.
Its been doing that for 50+ years. But just like how capitalism expects growth, the trend is exponential.
"Bröther, please dö nöt becöme anti-cönsümer!"
"I töö yearn för the cöntrölled mönöpöly, thë ensittificätiön, the röt ecönömy!"
"Brother..."
"I'm leäving töö müch möney on thë täblë! We also hävë öür men Ëlön Müsk as thë shädöw prësidënt, Trümp ïs jüst hïs, ör räthër - öür püppët. Hë wïll dïsmänlë äll cönsümër prötëctïons, as thëy're in thë wäy öf öür pröfits."
"Bröthër... Plëäsë rëcönsïdër!"
"Änd whät ärë yöü gönnä dö if not? Go tö thë cönsümer prötection agencies Ëlön Müsk's DÖGË jüst dïsmäntlëd? Üse an öld HP LaserJet until yöü cän get repläcemënt rollers för it? You know öther parts öf it cän brëäk töö."
"Bröther... You became... ËVÏL! You betrayed EVERYTHING you previously stood for!"
"And Ï wïll dö it as mäny tïmes as nëëded. Ëvil? It's jüst büsïnëss. Mäybë yöü shöüld hävë rëcönsïdërëd yöür vötë för Trümp."
"Bröther... Büt thë tränsës hävë cäncëlled Pikamëë för thë wïzärd gämë! The wökenëss häve been deströying the gäme ïndüstry! I nëëded tö vötë för Dönäld Trümp! Why isn't it wörkïng äs ït wäs süppösëd tö!"
"Yöü vötëd ägäïnst yöür cläss interest öut öf püre hatred. I like ït vërÿ müch! Yöü knöw önë rëäsön she wäs älsö cäncelled wäs düë tö lölï? Ï dön't think Pröjëct 2025 wïll ällöw it för sö löng düë tö tötäl pörn ban!"
"PLEÄSE BRÖTHËR, NÖT THE LÖLÏ! PLEÄSE LET ME KEEP THË CÜTË ÄND FÜNNŸ!"
"Yöü vöted against yöür class interest, yöür personal interest... hahahahahaHAAHAHAHAHAAAA! Yöür sö fünny! Ÿöü'rë thë përfëct vötër för më! Ÿöü'rë thë përfëct cönsümër ëvën! Töö dümb tö rëälïzë äll thë pöliticäl wörkings aröünd yöürself. Änd when anything göes wröng, yöü bläme the minörities öf this söciety. Nöw get exited för Bröther AI, a sübscriptiön service which is essentiäl för öperating the printer! Get ready för price hikes! Get ready för shörter lasting printers!"
"You're truly despicable bröther!"
You are crazy, but good crazy.
Wake up babe, new copy pasta just dropped.
This kinda shit makes me glad I don't own a printer.
That gives a whole new twist to "you'll own nothing and be happy"
I've decided that just going to a copy shop a few times a year is less hassle.
Okay, so after reading this, they're not specifically degrading print quality, they're just making you do the alignment manually. This is probably legal, but still scummy.
O, damnit. Not the last bastion of hope!
Edit: 100% serious. Like Rossmann, Brother was the go-to brand.
It looks like the latest firmware on their website for my old-ass black & white brother laser was released in 2019.
Hopefully that thing lasts another few decades on top of the ~15 years I’ve already had it, because it sounds like it’s the last printer I’m going to buy.
Oh, this one stings.
enshitification of technological things continues..
Not sure if I got the update yet, but I'm banning my printer from accessing the internet right now.
Summary for those who can't watch at the moment?
Background from me: Basically, a number of printers are sold using a razor-and-blades model The printer is cheap. The ink is expensive. This is done because for a number of products, humans have a bias towards a low up-front cost, don't weight ongoing costs as much -- happens with phone plans that come with an inexpensive phone but make up the money over time by being locked to a service that cost more, for example. So if a manufacturer can put a printer on a shelf that has a lower up-front cost, uses the razor-and-blades model, they get the sales, not the one next to them that has a high up-front cost but lower costs for consumables. Inkjet printers manufacturers had been increasingly-widely doing this for some years, with printers getting cheaper and ink being sold at increasingly-higher prices. Third-party ink manufacturers picked up on this and started selling ink at a much cheaper price. This dicked up the business model that printer manufacturers have, and printer manufacturers fired back by building authentication chips into their ink cartridges and similar.
For some time, this was pretty much entirely the province of inkjet printers. Getting a laser printer tended to avoid that. Brother is a prominent laser printer manufacturer that made printers that didn't have restrictions being placed on them, so was often recommended as a way to avoid all this.
Rossman: What Rossman's saying is that Brother has started doing this as well now. He gives some examples of firmware updates being pushed out to Internet-connected Brother printers to cause them to stop accepting third-party ink cartridges, as well as some other behavior that he considers anti-consumer. He had previously recommended Brother monotone laser printers as a way to avoid this [I had as well]. He made a wiki page listing all the things that they're doing. He says that he doesn't know of a type of printer to recommend now.
He then spent a while being licked by his cat, who he says likes the taste of his skin cream. A substantial portion of the video is his cat licking him.
He gives some examples of firmware updates being pushed out to Internet-connected Brother printers to cause them to stop accepting third-party ink cartridges
This is not supported by the references in the linked article. They only talk about the printers refusing to do automatic registration with third-party cartridges.
Well, whatever that update was, I probably installed it (assuming it's the same here in Japan).
Use pen & paper – Do you really need a printer?
I had to laugh at this. At least in my use case, it's printing out forms and documents that various levels of government needs and I am absolutely not talented enough to reproduce them by hand (also, my handwriting is not fantastic).
I also need one. Our library will print documents for 5¢ per page. Once my Brother HL-2040 craps out, I guess I'll be going there.
I used to just print at the convenience store closest to us, but that got to be a real pain buying a house, moving across Japan, renewing SoR (visa), applying for PR, starting my business, doing my taxes, etc. Printing was like 10 yen/page for black and white A4 I think.
I had to laugh at this. At least in my use case, it’s printing out forms and documents that various levels of government needs and I am absolutely not talented enough to reproduce them by hand (also, my handwriting is not fantastic).
If we want to get pedantic, it is possible to get a pen plotter. There are fountain pen compatible pen plotters, and the whole fountain pen world has a healthy and mature third-party ink market.
Now, that's not simply a drop-in replacement for a regular printer, starting with the fact that you need to use monoline fonts so that the plotter traces out what a hand would rather than filling it in, and that a plotter just can't produce all the same stuff. The speed is going to be abysmal compared to a conventional printer for virtually any image. And I don't know if there's anyone who has built one with a paper feed system (there are large-format pen plotters that can work with a continuous-feed roll of paper, but I don't know if those can handle fountain pens. I don't know of a fountain pen plotter that can just take a ream of A4 or US Letter pages and then handle those correctly).
But you can, strictly-speaking, have a computer create output that uses ink from the fountain pen world.
Old printers on ebay are going to be the new game, until we start seeing kickstarter flooded with new printer companies.
I want to agree, but has there ever been a case of the free market saving itself?
Maybe I’m wrong, but I think it will just be cycles (assuming we all survive long enough). I’m in an industry where the large companies are imploding and smaller companies are starting to shine again, eventually those companies will likely become big as well and implode.
Epson Ecotanks. Liquid ink in, prints out. There's nothing to lock out.
Only if you can keep it working for ten consecutive minutes. I went through three of them under warranty until my warranty expired, then Epson told me to fuck off.
If have a Canon color laser now. If that conks out and everything on the market by then is locked out shit I'll just convert my 3D printer to a plotter, or maybe go back to clay tablets.
We need an open source RepRap printer. Like, I wonder if this thing could be reverse engineered, given they still make the ink cartridge/head units for it.
Oh, color laser is the way to go, for sure. Refills are expensive, but rare; the biggest problem is if you have to move them, they're a nightmare. And far heavier than inkjet. But, all things being equal, I'd take a color, duplex laser any day.
You're not the first person I've heard who's had trouble with Ecotanks. I've been very fortunate and have not had any issues. I did learn that you need to print at least once a week or the heads tend to clog; the downside of never replacing the heads with the cartridges, I guess. But now I just have a cron job that prints a test page once a week and it's fine.
Both Ecotanks and laser eliminate that "print anxiety", where you're afraid to use the device because each page costs $2 because of the cartridges costs.
To paraphrase Quint: "I'll never replace a cartridge again."
Canon has a tank printer line too. Absolutely recommend any tank printer (you'll have to check reviews for specifics obviously).
My Canon photo printer can be converted to a tank-style with a drill and a highly illegal cartridge resetter. 😂
Have to keep things offline and outdated nowadays 🫤 to prevent things like this happening.
Honestly, that's not a terrible idea in general. Like, if you have an Internet-connected device, you have a hook onto your network that someone can exploit down the line, including -- as Rossman points out -- making it function differently than it did at the time of your purchase in ways that you may not like. And even if you trust the manufacturer, that doesn't mean that someone cannot acquire them and then exploit that hook.
Kind of a problem with apps and other software too. Even open-source software, like the xz
attack -- the xz package itself was fine, but you had someone, probably a country, intentionally target and try to seize control of an open-source project to exploit the trust that the open-source project had built up. I understand that it's also been a concern with even browser extensions.
The right to push updates to an Internet-connected device, unfortunately, has value. And there are people who will try to figure out ways to take advantage of that.
Funny you mention apps. I turned auto-update off for all of them on my phone because I got tired of functionality being removed. A couple force updates after you get too far behind. Been alright so far, but it's been less than half a year ago we'll see how it goes in the long run. Security is obviously taking a hit by doing this.
I've been saying that for a couple of years now. They started fucking with third party ink at least a year ago
I've always promoted commercial inktank printers for people who do a lot of printing, and people always mentioned Brother as a response, but tbh I've never really hopped on the bandwagon to shill for any particular company.
Just a good commercial inktank printer. A regular printer with all the bells and whistles is going to cost you like $100 and $45 for each ink pack you buy, you might as well just spend $450 on a printer, write it off as home office expense, and call it good.
I have a Brother MFC-9340CDW that I salvaged from work last year; we replaced it because it kept getting a ghost "paper jam" every time you tried to print something. Turns out the cause is an $18 board that's known to fail. Scanner still works fine though, strangely.
I also have a Kyocera FS-3900DN b&w laser printer from 2006...or somewhere around there. It does the thing, and can even be managed with a CUPS server since it has 10/100 networking.
Now to figure out how to disable automatic firmware updates on the Brother 🤔
I have a Canon color laser printer which works pretty well and doesn’t pull any of this shit. They’re probably the last one standing now.
I used to work for canon as a service tech. They are a wildly scummy company that routinely goes out of their way to fuck over their employees and customers.
Hey, I work for canon in tech support right now. Trying to find a better job though haha
Can't watch right now, but is there a list of affected devices?
The last bid I reviewed for a new office recommended Brother printers (woot) but the color laser had toner lock-in. I recommended an alternative and the owner agreed.
Too bad these companies won't know about the products they don't sell because of this crap.
Glad I've got an Brother laser that has no network connectivity.
Strictly-speaking, in this case, it's not the ability to be network-connected that's at issue, but rather the ability to push updates to firmware.
I don't know what type of computer you have it connected to, but Linux has a system that will automatically update firmware on USB-attached devices if the attached Linux computer is Internet-connected.
$ sudo fwupdtool get-devices
Will show you a list of managed devices.
I'm sure that Windows and MacOS have comparable schemes.
On Linux, I'm sure that you can blacklist a device for updates.
I'd guess that it's possible to get one of those dedicated USB print servers. Those probably don't support updating firmware on an attached printer. I might have some questions as to how much I'd trust a no-name one of those on my network itself, but...
Go with a bottle printer, or at least a laser and get a standalone scanner for USB. Cartridges suck, literally, all-in-ones even moreso.
I didn't even know he had a brother.
Are there actually any good printers? I would pay more for the printer itself if you just don't try and scam me afterwards. It feels like a hopeless space.
You might have to consider buying used.
Even older HP printers are fine (and I know people love to shit on them, but they too used to be perfectly safe and reasonable choices). More or less the safe/unsafe divide coincides with the switch from printers with 2x16 character displays to ones with full colour screens.
I've got a 2012-designed (but mine is 2017-built) HP Colour Laserjet CP5225dn, it has none of the modern lock-in shenanigans.
Just gotta find one that's new enough that consumables are still readily available (fortunately this usually isn't too difficult), and in good physical condition.
I heard Brother was good, then I spent way too long formatting different USB sticks in different cluster sizes and formats, and never got ours to work with any of them. Don't buy Brother if you want that feature, either.
FYI an MBR table with a fat32 partition is probably what it was looking for. If that doesn't work odds are the port is broken
That goes without saying... another user here says the drive can't be larger than 8GB but I'm fairly certain I tried that, too.
Edit: 4GB FAT32 worked. It may have a 4GB limit. On a brand new multifunction business printer/copier/scanner.
I have a Brother printer at work that's old enough that I don't have a single thumb drive small enough to work with it. Haven't tried in a while, but iirc it tops out at 8gb and the smallest I have is 32gb.
But it works fine over the network, so I'll just carry on ignoring the firmware update it's been begging me to install for two years.
Ugh.
$100 mono laser printer
Well, you probably aren't getting a $100 laser printer unless they've got a razor-and-blades model. I definitely paid more than $100 for the mono laser I have. I don't know what printers out there are gonna be fine with third-party ink (or toner), but any that do are going to cost more, because they aren't relying on ink sales to make the printer business viable.
He says that he doesn't know what to recommend any more, now that Brother has started doing this too.
I understand that Epson has some inkjet printers that don't use ink cartridges. You just pour more from a (cheap) bottle into the tank. Like, they can't implement a lockout, and there are other manufacturers that sell ink for them.
kagis
"Ecotank".
https://www.amazon.com/s?k=ecotank
But if you want those, they're gonna cost more than printers that are using the razor-and-blades model and expecting to make their money on the ink.
https://epson.com/For-Home/Printers/Inkjet/c/h110
There's a list of their home inkjet printers. Notice how the "EcoTank" ones cost more than the non-EcoTank ones.
Like, one way or another, the printer manufacturer is gonna make their money. Either it's not razor-and-blades model, in which case the printer is gonna cost more but the ink is cheaper, or it's razor-and-blades and you get a cheap printer but pay more in ink and the printer manufacturer will do everything they can to lock out anyone else from selling ink for the thing.
EDIT: I'd add that I am not personally a huge fan of inkjet printers unless one really needs what they can do, like printing photo-quality images, because they have so many more issues with ink handling than do lasers. I can have laser printer sit without powering on for five years, then turn it on, and it'll come right up and work fine. Inkjet printers are prone to clogging problems.
I haven’t printed anything in years, but damn, this sucks.
How recent does the printer have to be for them to do this?
The two that I have are old and the toner cartridges don't even have a chip in them, so I doubt they could tell if the toner is 3rd party.