Anyone have experience with Customer Support?

Talking about tickets made via battle.net

Long story short, there's an issue and I provided multiple different proofs about it. I've received the exact same boilerplate reply 3 times in a row, and I've supplied more and more data and information each time.

It's not like the person going through the ticket is even reading it.

Is there any avenue, does anyone know, how I could eacalate?

Edit: and the reason I ask this my issue is not resolved, and the rep issued my account a warning. I'm wondering if it's cheap labor just not giving a shit.