What's been your most painful parent tech support moment?
What's been your most painful parent tech support moment?
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162 comments
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My mom (78) got a new kindle a couple years ago, after the previous one lasting over 10 years.
She's not been using it now because "it's not okay" anymore. After a lot of poking and prodding remotely (we live in different countries) to get to understand what the issue was for the kindle to "not be okay", I managed to get her to tell me that "the screen is blank". I said I'd check it soon after when I went to her place.
When I travelled there, not long after, I checked the kindle, turned on the screen, and it was blank. Because she'd finished a book and the last page was blank. All worked fine.
I have told her, but she refuses to use the kindle because "it's not okay".
In a separate conversation I offered to give my sister my really old kindle as hers is actually broken. My mom heard that and said she wanted it because hers is... Not okay.
The insistence and willful ignoring of what I said is the most infuriating part.
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Sounds like you can give your mom's "not okay" kindle to your sister and give your really old one to your mom.
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But she can't possibly endanger her child, OPs sister, by giving her tech that is "not okay". It might explode on her or something.
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Just don't tell her that it's her "not okay" kindle. Slap a different case on it and she'd never know.
Many of life's problems can be solved by a web of lies.
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I laughed too hard at this.
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My parents each have a Kindle but they share the same account and are always reading the same book at the same time. I made the tragic mistake of trying to get them to use Airplane mode so that they don't keep getting popup messages about the read progress on the other device. I have now heard "so should I be in Airplane mode or not in Airplane mode?" one million times.
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162 comments