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  • This article is unintelligible. I don't see a single point being made. It's filled with whataboutism and making up arguments to debunk.

    Google, apple, and Samsung are all untrustworthy. Google and apple also make some pretty good phones, albeit pricy ones.

  • Paraphrasing MKBHD: Buy the phone for what it has today, not what it might have tomorrow.

    I'd believe the promise of 7 years of updates from any other company but definitely not Google. In the words of Logan Roy

    • The thing is that they've clearly promised 7 years now, walking back on the promise would cause them massive issues with consumer protection agencies everywhere they sell - they might be toothless in the US, but Google also sells Pixels in Japan and the EU.

    • For me, this kinda breaks both ways:

      • 7 years of security updates is a promise that my phone won't regress from where it was when I bought it - I typically buy a mid-ish range phone (currently running a Pixel 7a) when they are brand new, and run it for ~3 years before I start to want an upgrade. Lack of security updates usually forces the issue, so a phone with 7 years of security updates guarantees that I'll want to upgrade before I'm forced to, and will be able to pass the phone along to a relative. Where I am, a claim like "we will provide security support until X" is backed up by consumer law, so I'd be entitled to a full refund if they fail to meet that guarantee.
      • Buying a phone because the manufacturer promises "feature drops" or because you expect that a future version of the OS will have some amazing features you want is like buying a preorder game - you are a fool for trusting marketing without concrete details
  • So there are two arguments being made in this situation. The first is that because Google kills off services and products all of the time, that taking their word for a 7-year promise is foolish. In other words, you might not want to trust them because they killed off a Pixel Pass that 25 people signed up for, a Google Podcasts app that was basically a browser in an app shell that was given a proper replacement, a niche business presentation screen in Jamboard, and Stadia…freaking Stadia. They gave you all of your money back and let you keep the controller, guys.

    C'mon guys they had a "proper replacement" and let you keep the controller! They're not all that bad! 👅🥾

    I'll never forgive them for Google Play Music.

    I do however believe they're going to stick to their word here though. They make the processor and the OS, it'd have to take some extreme ignorance to fuck that up. It's not like they're reliant on Qualcomm to release new drivers for the chip, one of the big reasons devices stop being updates.

78 comments