2w ago

LW will send me PMs about mod reports, but the mod report inbox is ALWAYS EMPTY

Every now and then, Lemmy World sends me an automated DM saying there are unresolved reports in the moderator inbox for the communities I moderate. Every single time, the moderator inbox has not only not shown any indication that it has something in it, it hasn't actually had anything in it.

Not in my app (Jerboa) and not on the website. Replies, mentions and actual DMs properly show up, and notify me. Mod reports don't. You're better off straight up messaging me than reporting posts in communities I serve since I'm always around and the report inbox is busted.

8 comments

Have they been resolved by another moderator? Or an admin?
- Sometimes, but not always. One of the communities I mod, I am the only mod of so those are never resolved.
  
  Admins can resolve reports as well as mods. So being the only mod does not mean it was not resolved.
  
  that's odd, the query for those unresolved reports should be finding the same things you'd see in the reports view on the website or jerboa.
  do you have a specific example where you can't find a report? i can take a look at that and probably find the reports.
  you can also both in jerboa and also on lemmy-ui select to show all reports, not just resolved ones, which might help identifying them?