I'm locked out of my 6 year old Chipotle account because they now say my email address is invalid when I login. Here is me asking for their help:
I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
I tried to start that video, but I got "Failed with error code 1003, see logs for more info". (I don't think I have have access to any logs, so I guess that part isn't for me.) Maybe Chipotle wasn't able to watch it either, and so that's why their system is broken.