'It hasn't delivered': The spectacular failure of self-checkout technology
'It hasn't delivered': The spectacular failure of self-checkout technology
Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.
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Oh no, did your attempt to cut labor costs and make shoppers do more of the labor that checkers used to do end up increasing shrink?
Oh no, how awful for you that you aren't able to properly afford more *checks notes... Stock Buybacks.
This is how I imagine retailers complaining about this.
Not only that, but the reduced shrink during Covid, tucked up to "normal" levels.. but this was then presented as a 100pct increase compared to last year.. and thus a huuuge increase.
I mean to be fair, everyone pulled that shit.
The jobs numbers tanking during COVID because everyone had to be let go or furloughed apparently has nothing to do with Biden "bringing America more jobs faster than any previous President" bullshit.
Nah dude, the jobs that left just came back, you didn't do shit to make that happen, Biden.
As a Democrat voter, makes me sick how hard they are back to pushing "The economy is doing great, you whiners need to just fucking vote for us already, all right!" while holding Trump and Fascism over our heads like a veritable Sword of Damocles. They don't feel the need to do more because it's easier to sit on their haunches and yell "But if you don't vote for us, Trump will turn the US into a fascist state" as if that isn't an implicit admission that they won't do anything to stop Trump if he wins (even illegitimately!!!) and will let him run roughshod over US citizens as punishment for not voting Democrat sufficiently enough.
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Not just that. When self-checkouts were first introduced, the argument was that even with the added shrink, the benefits outweighed the costs of employing an actual person. Now, of course, the shrink rates have no longer made this profitable and shareholders are crying.
Personally, I’m fine with self-checkout since I can bag my own groceries exactly how I want them and without having to interact with anyone. That said, I will not be stopping for anyone to check my receipt and my items. If they don’t want the possibility of shrink, then they shouldn’t have gone this route in the first place.