'It hasn't delivered': The spectacular failure of self-checkout technology
'It hasn't delivered': The spectacular failure of self-checkout technology
Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.
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I love self-checkout, because I hate waiting in line.
You would hate the self checkouts around here then.
Policy seems to be that if there isn't a queue then they should shut off half of them to save power. So now there is a queue for the self checkouts.
Also they just don't staff the regular check out lines, so your choice is to leave and go to another store.
Self-checkout does not make up for stupid people.
My personal favorites are the ones that scan everything, then start bagging everything, then start looking for their card in their handbag, shoulder bag, backpack, pockets etc.
My biggest complaint about self checkout at Walmart (specifically) is that I still have to wait in line! There's 20-ish self checkout machines of which 15-20 will be working and like fucking forty regular checkout lanes with two cashiers working. So of course there's going to be a long ass line for the self checkout!
It's lane upon lane of wasted space. If you're only ever going to have 3-4 people working then you should only have 3-4 non-self checkout lanes!