'It hasn't delivered': The spectacular failure of self-checkout technology

Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

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Failure?? It’s in every store in the world
- I've never seen the level of problem described in the article. Self checkouts work fine around here (Massachusetts) and people seem to prefer them to the cashier checkouts.

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