AI Customer Service Bot Disabled After Trashing Company Using It
AI Customer Service Bot Disabled After Trashing Company Using It
futurism.com AI Customer Service Bot Disabled After Trashing Company Using It
The package delivery company DPD's AI chatbot was caught swearing at customers -- and even insulting DPD itself.
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Well, it fits the company. They are well known for heavily underpaying their workers (dirty cheap subcontracts), resulting in an less then good service of delivery.
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