Yes the police in question failed to protect this woman, it's a complete failure, officers and management in question need to be investigated.
That said, police assist people with DV issues every day of the week. I'm sure the police station in question resolves 1000s of domestic callouts a year.
I'm getting real weary of Lemmy real quick. There doesn't seem to be much actual thinking going on, just children trotting out the same tired thoughts in every thread.
Even an idiot can understand that yes, police do protect businesses, but they do also protect people. Yes, there are a lot of cops who DGAF, but there are also those who genuinely became police to help people. Yes, the US is a place that exists, but there are also many other countries who don't have the same issues - for example in Australia I've found police to be more or less good, helpful people.
Eh, a lot of people get butthurt and downvote when reality doesn't match their armchair ideals. It's more of a comment on them and their ability to learn than on the comments they downvoted.