why are companies trying so hard to have employees back in the office?
I have posted this on Reddit (askeconomics) a while back but got no good replies. Copying it here because I don't want to send traffic to Reddit.
What do you think?
I see a big push to take employees back to the office. I personally don't mind either working remote or in the office, but I think big companies tend to think rationally in terms of cost/benefit and I haven't seen a convincing explanation yet of why they are so keen to have everyone back.
If remote work was just as productive as in-person, a remote-only company could use it to be more efficient than their work-in-office competitors, so I assume there's no conclusive evidence that this is the case. But I haven't seen conclusive evidence of the contrary either, and I think employers would have good reason to trumpet any findings at least internally to their employees ("we've seen KPI so-and-so drop with everyone working from home" or "project X was severely delayed by lack of in-person coordination" wouldn't make everyone happy to return in presence, but at least it would make a good argument for a manager to explain to their team)
Instead, all I keep hearing is inspirational wish-wash like "we value the power of working together". Which is fine, but why are we valuing it more than the cost of office space?
On the side of employees, I often see arguments like "these companies made a big investment in offices and now they don't want to look stupid by leaving them empty". But all these large companies have spent billions to acquire smaller companies/products and dropped them without a second thought. I can't believe the same companies would now be so sentimentally attached to office buildings if it made any economic sense to close them.
There are a whole slew of ways to look at this depending on what "glasses" you like to wear, and also the type of work involved. I work in grocery logistics, moving groceries from where they are produced to the store where you buy them. Here's a few from my "lens":
They are looking at the long term office space leases they are stuck with.
In person training tends to be more effective ( I remember reading a study on this, but can't currently find it.)
Most people suck at communicating effectively. Proximity seems to improve this. (Personal observation)
Community (It is far easier to "other" someone that you rarely or never meet in person. Not so easy if they are showing you pictures of their kids every day. "Sally just got a new particle accelerator! Isn't she so lovely! This is her sinking Manhattan!")
Leadership (I have to come into work to do my job. My boss's job though is mostly paperwork. He could do his job from home but why should I care what he has to say if he isn't in the same mud as me?)
My thought on this is if you want the flexibility of working from home, that's fine. But don't expect me to give a damn about what you think. The job is rough enough without an uninformed opinion trying to mess things up worse.
Community (It is far easier to “other” someone that you rarely or never meet in person. Not so easy if they are showing you pictures of their kids every day. “Sally just got a new particle accelerator! Isn’t she so lovely! This is her sinking Manhattan!”)
That's just super relative.
All my active friendships are 90% online and many of those people I very deeply care about. We meet every now and then, on vacations or for special occasions, and have a really amazing time. But we also have a really good time doing online activities together, keeping in touch more or less daily via messages and actively sharing our lives with each other.
On the other hand, othering is very much a thing that happens in person and feels a lot worse when it does happen in person. When every day you see 2-3 colleagues acting differently with you than amongs themselves or with others.
Working from home it is a lot easier to be selective with people you interact beyond the work stuff and avoid negative interactions, or interactions that drain your social batteries.