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[News] Klarna says its AI assistant does the work of 700 people after it laid off 700 people

www.fastcompany.com /91039401/klarna-ai-virtual-assistant-does-the-work-of-700-humans-after-layoffs

The Swedish fintech, which was criticized for its handling of a dramatic staff reduction in 2022, is touting new efficiencies powered by OpenAI.

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  • Highly doubt this is true. They probably had to cut down like any other tech company these days and this allows them to signal that they do something with AI.