Following a successful pilot project, the northern German federal state of Schleswig-Holstein has decided to move from Microsoft Windows and Microsoft Office to Linux and LibreOffice (and other free and open source software) on the 30,000 PCs used in the local government. As reported on the homepage...
They were blown out of proportion. Every single problem was magnified as if Windows had none at all. IIRC the sysadmins actually said they had less support tickets to deal with than before.