InfinityBook Pro 16 - Gen8 restarting out of nowere
InfinityBook Pro 16 - Gen8 restarting out of nowere
I've recently bought my first Tuxedo laptop, an InfinityBook Pro 16 - Gen8 and after having some minor issues with Fedora on it (mainly with the Tuxedo Control Center) I moved to PopOS! and since then it worked flawlessly. Or at least, it used to work flawlessly until last week, when the laptop started to reboot at (apparently) random points of its usage. This is REALLY annoying.
Does anyone encountered the same issue? Have you identified its causes? And how have you fixed it?
Write out syslogs to disk or better yet mirror to grayling or something, there might be valuable information right before the reboot.
I've also had weirdness where the CPU/iGPU was just faulty and the IME would halt the system. That took weeks to diagnose.
Definitely reach out to support!
Could be heat or RAM related. Have you run a memtest on it recently? And how does the temperature look when it reboots?