Former CPD Deputy Chief on the ShotSpotter Sales Team Shilling Lies About The Faulty Tech

Shotspotter has an insanely high accuracy rate, not because the system is accurate, but because they re-define "false positive."

Say there's a loud noise that triggers the system, they send the police.

Police investigate and find no signs of a shooting. No injuries, no shell casings, no visible damage.

They also find no sign of what may have caused the noise, backfire, lightning, blown transformer, fireworks, etc.

Shotspotter does NOT consider that a false positive UNLESS the cops can explicitly identify the source of the noise.

Also: never trust any company that calls anything a "customer success team". ESPECIALLY if that "team" is composed of former cops!