Parents upset daycare operator hit by E. coli outbreak not offering refunds — only credits

A number of Calgary parents say they're frustrated that the company that runs a series of daycares hit by an E. coli outbreak have yet to commit to offering full refunds for the month of September, instead offering credits for days affected by the closure.

That doesn't go far enough for parents who are no longer comfortable sending their children to the campuses, or for those who have faced financial impacts as a result of the outbreak.