I'm a software developer. All my relatives assume that I know how to troubleshoot every computer problem they have. From cleaning up crapware-ridden ancient Windows XP laptops to replacing failed hard drives, they call me for help.
I have a degree in computer science. Today I was defeated by my mother's laptop not detecting its fucking webcam. Downloaded the official driver from HP but I have no clue whether that one even got installed because the install scripts always ended weirdly fast without a success or error message. I will never buy a cheap HP laptop again.