[News] ChatGPT was down due to major outage — here's what happened

Tom's Guide Global Editor Mark Spoonauer asked ChatGPT why there was a spike in error rates. Here's what the AI chatbot told him: "Today's spike in error rates for ChatGPT was caused by an unexpected surge in traffic and demand, which led to system overloads. OpenAI acknowledged the elevated error rates beginning around 11:20 AM PT and resolved the issue by 1:55 PM PT. This incident predominantly affected ChatGPT's web and mobile applications, causing various error messages and access issues for users across different platforms.OpenAI's status page initially cited internal server errors and high demand as the primary causes of the outage. They have since restored all services to normal operation, though specifics on the root cause of the spike were not detailed beyond the high traffic levels observed during the incident."