I'm setting a new low sure, and you're moving the goal posts. What "well" means is incredibly subjective.
You worked in QA, cool, and I've manage the entire R&D org of a nation wide company, including all of QA.
Your saying that since companies don't invest in it enough it doesn't matter at all? Why do they even invest at all then, if it truly doesn't matter.
Yes a QA can test old features and keep up with new ones. WTF, have you never heard of a regression test suite? And you worked in QA? ok. Maybe acknowledging AQA is an entire field might solve that already solved problem.
You did a whole lot of complaining and non relevant stories but never answered any questions I've been asking you across multiple comments...
So you've seen dept heads, not been one, and that's make you confident is saying how all businesses operate?
The stock price is not just based on speculation, Jesus dude. Your revenue massively impacts stock price, saying it doesn't is just straight stupid.
You seem to be giving a lot of options that on their face make no sense while never having been in a position where you would actually have to understand and manage these things.
Ugh, wrong again. Time is money. People have limited bandwidth and output, you want to get at much output as you can for the salary spend while realizing each person has a finite output. You keep saying things like "time costs nothing" and "quality doesn't matter" which are just completely wrong and if true would upend the industry.
Also I've been in software for just over 20, the last 4 of those as a CTO. Since you seem to keep bringing up your credentials for some reason.
Lol, saying uptime is needed for quality of why software quality sucks? What? Uptime is part of quality, it is not the sole determination of quality. You seem to be purposefully misunderstanding that concept.
Uptime is quality. It's why uptime is in SLAs. A quality product isn't down half the time.
I mean with sweep generalizations like that you'd fit right in with the MAGA crowd, no wonder you like trump lol.
Yah fun things to talk about like "hey, isn't it interesting how you have less medical rights now." Jfc
Without ranked choice voting a third party vote is throwing away a vote.
Ok, well really splitting hairs on what "working well" means but ok. Why do UX designers exist? I mean if you have a bad UI that takes a user 10 min to do something that can be done in 10 seconds in another solution, you lose. Time is money. Anyone who has ever been in magament knows it's all about cost vs output. If a call center employee can handle 2x more cases with another solution due to a better UX, they will move to that.
You are saying efficiency doesn't matter, which is just %100 false. A more efficient solution makes/saves more money. It saves time, which is also money and improves agility of the team. How can you say with a straight face that a business doesn't care about efficiency of it's workers....
You seem to be basing how the entire industry works on some people you've encountered who want to climb the ladder. Again, when you stand in front of a board and have to justify your EBITDA, it doesn't matter how good your PowerPoint slide was. They don't have to walk it back, the P&L is numbers, they have to justify those numbers or deal with not hitting budget. A company runs off numbers not initiatives people want to push.
You seem to be ignoring the fact that you have to report metrics to investors. Spend, rev, output, etc. And a poor SaaS solution that has poor quality negatively impacts those numbers. Numbers don't lie, no matter how much spin you put on them. You say you have 30 years of experience both consuming and delivering SaaS solutions but seem to ignore that you have defended your P&L and your performance, all numbers, not office politics. Investors only care about money, dollars and cents, numbers. So what happens when solution X that Bob pushed and no one can talk bad about tanks your topline, or your EBITDA? Then what? You tell the board not to say anything bad about it? That just doesn't make sense.
Uptime indicates reliability. Reliability is a factor of quality. A quality product has a high uptime. What good is a solution that doesn't work 20% of the time? That's exactly how you lose clients. Why do SLAs cover topics like five 9s uptime if they don't matter and can be faked? This makes no sense.
You said quality doesn't matter, only features. Ok, what happens when those features only work 10% of the time? It doesn't matter as long as it has the feature? This is nonsense. I mean why does QA even exist then, what is the point of wasting spend on a team that only worries about quality, they are literally called Quality Assurance. Why do companies have those if quality doesn't matter, why not just hire more eng to pump out features. Again, this makes no sense. Anyone who works in software would know the role of QA and why it's important. You claim to work in tech, but seem to not understand the value of QA which makes me suspicious, that or you've just been a frontline dev and never had to worry about these aspects of management and the entire SDLC. I mean why is tracking defects a norm in software dev if quality doesn't matter? Your whole stance just makes no sense.
It’s trival to be considered working on PowerPoint without working well for the user
No it's not trival. What if "not working well" means you can't save or type? Not working well means not working as intended, which means it does not satisfy the need that it was built to fill. You can have the feature to save, but if it only works half the time then according to you that's fine. You might lose your work, but the feature is there, who cares about the quality of the feature.... If it only saves sometimes or corrupts your file, those are just quality issues that no one cares about, they are "trivial?"
You can, I just find the skin on golden ones way more enjoyable
Sure, I think deals and coupons were always a thing, but there were actually deals. I can't speak for everyone, but I feel like these "deals" now just take an inflated price and make it reasonable. They're not a deal so much anymore, just a way to make things somewhat reasonably priced.
Jesus, that was a bit of a mouthful huh? Also, "says what" doesn't work when I can just reread it.
But I love this line of logic. How do you like society progressing? Do you like the push for diversity and inclusion, trans rights, gay marriage, legalizing weed, pushing for socialized health care, gender-affirming procedures, and abortion rights? I'm assuming you like all that. I mean, you wouldn't want to be a "petty bitch" for not liking how society is progressing. Or are you just bootlicking the GOP and nodding your head whenever they say anything without thinking too hard?
Edit: funny how you didn't say anything when brought face to face with you hypocrisy. You just down voted me and stayed quiet. All people like you ever have is hate and name calling, not a single coherent thought or stance.
Sure, I'm a bootlicking slut, you really got me. You sound like you weren't hugged enough so you inject politics into everything, so you have a reason to insult people. You're in a cult my guy. Like I said, have a personality beyond "libs bad", it's pathetic.
False. Have a 70% up time and let me know how many clients you have left.
They do care, %100 they care. If you take longer to do task X because the SaaS solution crashes or is unavailable, or causes issues in finance, or a dozen other things then the company will very much care. I literally work at a SaaS company and hear complaints from clients. Money is all that matters, if your solution isn't as good at making/saving them money as another solution, you get dropped. And reliability is a big part of that. A solution that frequently has issues is not a money-making/saving system that can be relied on.
It's not about looking like a fool; it's about what your P&L looks like. That's what actually matters. Say you made a nice slide deck about product X and got buy-in. Walking that back is MUCH easier to do than having to justify a hit to your P&L.
What experience do you have to be making these claims?
Yes, greedy companies charge more and are making it harder to get things at a responsible price, that's the mildly infuriating bit.