Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help
After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.
This is unacceptable.
And further:
The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.
the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event.
This seems like a "you" problem, Microsoft, and since you employ thousands of programmers with the experience to solve your problem and commit the change back to the FOSS project, I think this is also very easily a "you" solution as well.
This is pretty funny, kinda suggests they have no faith in the engineers they work with... ffmpeg is an awesome piece of work, but if it's a bug they can repeat to some level, then like you said, it 100% a them problem!
E: oh, was thinking it was a pm raised it, but seems it was possibly one of their developers, brutal....
On one hand that's fair, but on the other hand Microsoft is the biggest name in software development and ffmpeg is a volunteer gig, this is probably a problem the megacorp can handle.