When hurricane Beryl hit us, Target was on generators with very minimal lighting and no music. It was such a great shopping experience, that I flagged down the manager and asked them to do this full time.
There's a supermarket nearby that has a 'quiet hour' every day, mostly aimed at neurodivergent customers. I try to go at that time, it's a much less stressful experience.
Some noise I do like though, if a store is dead quiet it feels like you can't talk to anyone or even ask a vendor a question without being the attention of everyone in the surrounding area. There is a bit of privacy to a bit of noise. Though I agree to much is terrible.