Skip Navigation

Locked out of account due to 2FA

My main account is requesting a 2FA token upon login. I enabled 2FA authentication, but was never able to complete the process due to loading/response/timeout issues with lemmy.world.

There doesn't appear to be any way to disable 2FA or recover my account. Any help would be greatly appreciated. Thank you.

6

You're viewing a single thread.

6 comments
  • I had the same problem and was able to get around the lockout by simply clicking the β€œforgot password” link on the login page and resetting my password via the email link. After that, I immediately went into my account settings and removed 2FA. I honestly can’t believe it worked.

    • If this doesn't solve it please send an email to info@mastodon.world so a support ticket is created.

    • Was not able to get this to work yesterday, currently waiting to hear back from the support email.

      Posting this from a back up account.

You've viewed 6 comments.