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Company disables AI after bot starts swearing at customer, calls itself the ‘worst delivery firm in the world’

nypost.com Company disables AI after bot starts swearing at customer, calls itself the ‘worst delivery firm in the world’

“There was once a chatbot named DPD / Who was useless at providing help,” the bot wrote in a poem. “DPD was a waste of time / And a customer’s worst nightmare.”

Company disables AI after bot starts swearing at customer, calls itself the ‘worst delivery firm in the world’

A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”

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