Asklemmy @lemmy.ml Titou @sh.itjust.works 1 wk. ago

My BackMarket account literally vanished

I successfully received my order but when i try to log it ask me to create a account, im sure i've used the correct email. I've used a credit card and i kept the packaging. What can i do ?

Edit : i know this may sound stupid but im not the kind of person to forgot a email.

2 comments

Note: I have no idea what platform is this.

Try recovering the password. The mail you've registered should have some mail sent about your registration or your purchase.
- I have not received any confirmation email