Technology @lemmy.world jeffw @lemmy.world 6 days ago

Microsoft releases recovery tool to help repair Windows machines hit by CrowdStrike issue

www.theverge.com Microsoft releases recovery tool to help repair Windows machines hit by CrowdStrike issue

The tool uses a USB drive to speed up recovery.

20 comments

it would be hilarious if the tool had ads in it
- Ads for Defender hahahhaha
- Or had a vulnerability in it
- Celebrity gossip headlines and weather for a place you went on a business trip last year.
  
  random stock info and exchange rates. app recommendations from microsoft store. btw would you like to enable onedrive?
- "Get your OneDrive subscription so you never lose your access to critical files again"
- Purchase MaCafe Anti-Virus today!
Article links to a knowledge base, not any “tool”.

Link to tool

https://techcommunity.microsoft.com/t5/intune-customer-success/new-recovery-tool-to-help-with-crowdstrike-issue-impacting/ba-p/4196959
The computer reboots 16 times when you plug it in.
Format c drive? Installing linux. 🤭
- People downvoting this are dumb. It’s objectively funny. I know that’s not what that means and I still stand by it.
  
  Lighten up, Francis.
  
  I absolutely love this response.
- Ah.. DAMMIT: https://www.theregister.com/2024/07/21/crowdstrike_linux_crashes_restoration_tools/
This is the best summary I could come up with:

Microsoft has released a recovery tool that’s designed to help IT admins repair Windows machines that were impacted by CrowdStrike’s faulty update that crashed 8.5 million Windows devices on Friday.

The tool creates a bootable USB drive that IT admins can use to help quickly recover impacted machines.

While CrowdStrike has issued an update to fix its software that led to millions of Blue Screen of Death errors, not all machines are able to automatically receive that fix.

Some IT admins have reported rebooting PCs multiple times will get the necessary update, but for others the only route is having to manually boot into Safe Mode and deleting the problematic CrowdStrike update file.

Microsoft’s recovery tool now makes this recovery process less manual, by booting into its Windows PE environment via USB, accessing the disk of the affected machine, and automatically deleting the problematic CrowdStrike file to allow the machine to boot properly.

This avoids having to boot into Safe Mode or a requirement of admin rights on the machine, because the tool is simply accessing the disk without booting into the local copy of Windows.

The original article contains 246 words, the summary contains 186 words. Saved 24%. I'm a bot and I'm open source!
- This seems performative since you could already do this easily unless the drive was bitlockered and you didn't have a recovery key.
  
  Many admins aren't technical enough to automate, they're going to boot a recovery image and delete the file by hand everywhere. This will definitely save effort, plus is something you can give to non technical people.

You've viewed 20 comments.