I've been meaning to cancel online for two years. Went on the web site tonight and spent 30 minutes trying to turn this off. The cancel link takes me to a page with two sections, one where I can apparently buy vouchers (whatever they are) and the other just says I have a subscription. No option to turn off auto renewal. Talk about dark patterns. Any suggestions?

Edit: OK, whew. Took me two hours but I finally got it. Had to do it on the eShop on the Switch, which I didn't want to do because I knew I'd have to put in my new WiFi password and then run updates before it'd let me do anything.

This was not a good experience. Very hostile.

Thanks to all who tried to help. ✌️