Rewards missing from Payday 2

I claimed my rewards via starbreeze nebula, and I got the skin, the old faithful gun and they all showed up in game...but none of the charms show up. I had completed all heists in PD2 on Deathwish. But none of the 3 charms show in game. Are other people having gris issue?

Also, pet peeves, the mask you get via the reward doesn't have an icon when adding it to your loadout