Lawyer guilty of arrogance after ignoring tech support
Lawyer guilty of arrogance after ignoring tech support
When users decline to answer 'have you tried turning it on?' surely no judge would fail to convict?
How is this worthy of an article? I feel like I wasted my life reading this.
I mean, how would you think this wouldn’t waste your life just from reading the headline?
"Guilty" in the title made it seem like there was some kind of legal repercussion.
Instead it was just a story about an everyday occurrence of IT dealing with idiots.
thanks. sounds like it would be reading about more annoying times in my life so you saved me a click.
You never ask them if it’s plugged in. You tell them to unplug it for 10 seconds.
Look at those hands and the copy pasted faces, AI generated for real.
Cursed hands
My CISO at the time once said, given a choice, he would never give a laptop/pc/tablet to a lawyer. Pretty sure this is why.
Expertise in one area of knowledge does not equate omniscience
Having read some software developers' attempts at writing, or, god help me, contract drafting, I agree completely.
Doctors are the worst about this though, and everybody WebMD'ing themselves before coming in is simply collective karma.
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This week, meet a reader who has asked to be Regomized* as "Poker Face" and once worked in second-line support for what he described as "a bustling London law firm where time was as precious as the cases they handled."
Poker Face told us that desk moves were a big part of the gig and involved hooking up a laptop, a docking station, a power supply, and all the cabling needed to connect with multiple monitors and Ethernet.
Your fellow reader immediately suspected the power supply wasn't connected, so politely asked the lawyer to check if it had been plugged into a wall outlet.
The next sound in this story was the attorney arriving in the IT department and demanding that someone accompany them to troubleshoot this urgent – and highly technical – issue immediately.
That meant accompanying the lawyer high into an office tower, all the while enduring criticism of the IT department's right to exist and how unreasonable it was to expect a highly-trained attorney to troubleshoot complex technical issues.
Then, having decided not to gloat or delay his return to an enormous pile of trouble tickets, Poker Face left the blushing attorney without saying a word.
Saved 59% of original text.
That was a pretty poor tldr
Real tldr, lawyer gets angry at IT worker for asking if it's plugged in. IT worker goes to his office, plug wasn't in.
Who the hell fucking cares but even more bizarre, who the hell thinks this is worthy of being in a news paper (even if it's only online).