I did try Linux. I even took a college course and learned enough to pass. But I have a super shitty memory and it was redhat back in the late 90s so ALL THOSE COMMANDS. Jumping Jesus Christ on a pogo stick. I mean Linux had a gui but it was useless. So, instead I’m bashing away at my head with the little animal books, and for what? You couldn’t play games on it. Basically Linux was soooo painfully unenjoyable last time I used it I haven’t touched it since.
A suitable metaphor for this would be saying that you didn't enjoy having to start a Model T Ford with a hand crank so you've refused to drive a car ever since. Reminds my of my Grandfather.
More like they bought a Model T Ford, and didn't like the build quality.
So they reckon that isn't improved in the new models compared to other manufacturers. Especially if they didn't trust the management behind the company.
Which is a fair opinion to have.
Just because it improved doesn't mean it improved in the areas you had problems with.