Protonmails approach to requiring hCaptcha for everything, even their mobile apps, really turns me off. I can't complete them. And I need another email to get in using their weird and creepy accessibility cookie thing. Nah thanks. If I need a second email to access my email I might as well just use that second email.
Who the hell downvotes a person for saying "I have a hard time with Captchas because they don't provide accessibility options that allow entry to someone with my conditions" ?
Like, guys, Captchas being ableist is a well known thing. And they've only been getting worse, as they've been in an arms race with AI, trying to become more and more distorted, and most AI text recognition software is already better at Captchas than most dyslexic people.
Yes, that's still true. If you want to be able to use a third-party mail app, I would look at Fastmail or Mailbox.org. They don't have free plans though.
Phone app? Yes you have to use their own app. On a computer besides the browser version you can use Thunderbird and other applications if you download ProtonBridge.
Yup, and it’s kind if a pain since their mobile apps aren’t great. I’ve been using them for many years, and lately have been considering jumping ship.
Email encryption isn’t something I actually care about. If I wanted to send someone a super private message, I probably wouldn’t use email anyways since it’s just clunky, and it’s unlikely the other person is using proton mail too (which means the message wouldn’t be encrypted anyways). All I really want is to not have my email provider be scanning my messages to profit from my data.
But the effort to switch to something else is making me stay…
You don't use encrypted emails only to communicate privately. If they are not encrypted, your e-mail provider will probably scan them, whether it is for profit or under request from the NSA. That's what Snowden uncovered.
That's a good point, but also the more I think about it the more I realize it's futile. Google is 100% going to scan the messages I send to gmail users, and match it to me somehow.
Just off the top of my head: on iOS, the app is frequently slow to download new messages, occasionally (but not frequently) crashes or freezes up, opening a message from a notification is unreliable, it doesn't support landscape mode, the search feature sucks (no filtering, sorting, etc), and it has some questionable design choices. Like, why does it include spam in the "All Mail" category? And why is it that swiping a message right sends it to the trash when doing that exact same interaction in the iOS mail app marks it as read? I've adapted to the difference after all these years, but it's clearly a bad design.
Overall it's not terrible; I'd give it like 4/5 or 3.5/5 stars, however with the price I'm paying for this (IMO overpriced) service I'd expect something a little better. I will say that the experience today is much better than it was a year ago, so even though it takes a long time, it does seem to be improving.
I’ll be honest, when it comes to online purchases you may find that a protonmail email will require extra processing/fraud checking due to the amount of fraudsters that use it. Combine that with a vpn and it will just be a pain here and there with online purchases like additional ID verification/delayed orders etc…
I am always suspicious of free. How do they make money? Have to pay for things in life, and I've learned that you are either the customer, or the product. If your the customer, pay up. If your the product, your data is being dished out to somebody OR ad-a-palooza. If the free option is just ads, I can live. If every time I log on I feel like I am getting a vitual colonoscopy, pass.
The Proton free tier is pretty limited compared to Gmail, in particular for me, you're only allowed 1 label. The basic paid tier opens up a lot more. They definitely want you to upgrade to the paid tier.
Your doubts are warranted, but with Protonmail and Tutanota there is no reason be suspicious. They are basically feemium products and their goal is to respect user's rights
They also expand your storage every year, so it's not like it's stuck there forever. For reference, I've been on Proton for about 3 years now (paid plan) and I have a data storage cap of 540GB and I've never had to buy more. Also, I all my emails so far only consume 340MB - so even on the free plan I'd still have years to go before I reached even 5GB.