Placing your order ahead for pick up at the new Digital Pick-up Lane allows our teams in the restaurant, whom we call Family Members, to deliver fresh, made to order food while reducing your time in the drive thru.
Reminds me of the bars around here that have replaced the wait staff, or maybe the whole wait staff but one overworked person, with QR codes that go to their online ordering system.
I've started avoiding them because it always takes forever to find someone when we have a question about the menu, want something specially made or customized, or have a question about an advertised deal or item, etc.