Government and aviation-industry experts say Boeing has made some strides toward improving its safety culture, but employees could still be subject to retaliation for reporting issues.
When it comes to safety culture at Boeing, there is a “disconnect” between senior management and workers, and employees responsible for checking the company’s planes question whether they can raise issues without fear of retaliation, according to a panel of outside experts.
The aviation-industry and government experts also said safety training and procedures at Boeing are constantly changing, leading to confusion among employees.
The comments were contained in a report Monday to the Federal Aviation Administration. Congress ordered the study in 2020, when it passed legislation to reform how the FAA certifies new planes after two deadly crashes involving Boeing 737 Max jetliners.
Safety at Boeing is being re-examined after last month’s blowout of an emergency door panel on an Alaska Airlines Max jet. Accident investigators said in a preliminary report that bolts used to help hold the panel in place were missing after the plane underwent repairs at Boeing’s factory in Renton, Washington.
...has made changes that have reduced the chance of retaliation against employees who report safety problems...
There should be ZERO chances of retaliation. Reporting safety problem should be rewarded. and not just safety problems, any non-conformity must be properly documented and acted on.
This isn't even just a job standpoint. Retaliation in general can be illegal (well...depending. I know that gets messy) but in an industry like this? holy fuck that should not just be a lawsuit or some shit. That should be straight up fucking jailtime.
Roles and responsibilities. People who's role is to report non conformities should not be managed by people who 's role is to deliver on time. That's a conflict of interest. That goes all the way up the chain of command. Manufacturing and quality are meant to be independant.
My friend is an engineer at Boeing and she has had a hell of a time lately due to all the extra work coming through. She’s still being pushed to move forward even if the planes aren’t ready, and the executive team is blaming the engineers. It’s fucking wild.
My wife has been with Boeing for about 16 years. She works in finance though. Still, I hear from her constantly about how ass backwards everything they do is. I'm convinced the company is going to be broken up and sold off in pieces one of these days.
As a society I feel we are over managed and over administered. Colleges, hospitals, and companies have dozens of highly paid executives and administrators who add little value and do even less work.
The primary problem is that centralized decision making is necessary, but the type of people who seek out those positions tend to be power hungry and make changes to establish their authority instead of making decisions based on what is actually best for the organization.
Airbus doesn't have the safety issues Boeing has. Airbus put in the proper R&D including safety into the A320neo to make it a safe plane. Boeing needed to play catch up to make something that could compete against Airbus's plane and decided to cut corners.