If it happens, it won't last. A PR stunt until they feel things have blown over and they'll ramp right back up. People will notice and they'll have a canned response ready which will include various employees saying how they actually prefer the fast pace.
It'll read very similar to all those HR posts on LinkedIn where employees everywhere seem to love going into the office and hate working from home...
Save this post, because it'll be less than a year I predict this will play out.
A PR stunt until they feel things have blown over and they’ll ramp right back up.
It's less of a stunt and more of human nature. They messed up, they realize it, they put controls in place to prevent similar errors, they get into a groove, they loosen the rules to streamline the process, they mess up, they realize it, ....
This is how every single entity in every single production industry works. Financial markets? Obviously. Food Safety? Of course. Buildings and bridges? Uh, yeah. Security? In the news all the time. Submersible adventures to the Titanic? LOL. It is an exceptionally rare condition where an error and a reaction leads to a permanent chance in procedure (though they do exist).
I unsubscribed and started boycotting it when I watched a video one day and it wasn’t clear to me that the whole video was a sponsored ad until the very end when they dropped a line like “Oh and thanks to our sponsor XYZ for giving us all of the hardware we showed you today.”
I was watching multiple reviews on products I was a shopping for and realized they were an unreliable source if they didn’t disclose this was basically a shill video until the last few minutes.
To the point where (I think?) you need to buy something from them to get a question read on the podcast(?)
That's pretty normal in the podcasting/streaming/video world, although usually at smaller scale. Most of these people work with a "subscribe to my patreon to get access to the fan-discord" and questions/suggestions for the show come from the fan-discord.
I can't fault them for the hustle normally - that's the business they're in. But yeah, plugging stuff in an apology video is grotesque.
I'm just a passive observer who's watched maybe a few dozen LTT videos ever, but this here was also my take away and always has been with this organization. I don't know how big this company is but they're clearly at a level where they, as a company, are mostly in it for the money. For me as an outsider, LTT is becoming more well known for the problems it has more so than the service it provides.
This blatant plug to ask people for money in what should be a somber apology video is arrogant and obscene. They're acting as if they're all-powerful and infallible in a video explaining their failures.
It strikes me that they're putting themselves in a position to rectify foundational disorganization because they're more concerned about revenue than they are fulfilling their promise to to their audience - robust testing and reviews / critique that can consumers can trust without hesitance.
Asking people to buy things should not at all cross your mind in the production of this video.
With that said, if they are the mega-org that I presume they are, it's their prerogative to be concerned about revenue more than anything else. As a consumer, I don't find revenue-centric organizations among the top of entities I would deem trust-worthy.
I don't see anything wrong with that, and chances are they all are. It takes a good speaker to do it without making it feel artificial, but if you're a big enough company you have marketing, legal and corporate vet all external announcements first, even for videos such as this. That's just an entirely normal part of the process.