Funny thing, the one job I ever worked before I couldn't work anymore I was supposed to do this, but I'd just shut up the second they said no, never once did the whole thing, and got "demoted" to janitor for it. Turns out the janitors get paid more and they had to give me a raise. I unfortunately had to quit before I got that raise though due mental disabilities getting in the way.
I don't know the book but I don't think so. It's about a young Belgian woman who wants to work for a company in Japan in the 90' and have to face a lot of cultural misunderstandings that make her job a nightmare.