Rudeus did a lot, by not doing the shit that people trying to help depressed people do, that only digs the knife deeper into the wound. He didn't try to lecture Norn, or that stupid "LotSa PpL HaD iT WoRsE LOL LMAO" +> "stop being a crybaby".
Comparing her case with Nanahoshi, it's like water and oil, isn't it? Nanahoshi was having a meltdown out of frustration and hopelessness, her mindset is completely different from JP!Rudeus and Norn.
Norn did what Rudeus could not do in his past life. Rudeus knew how to not rub salt to the wound because he was on the other side once. Loved this episode. This season is going so far so good.