Spotify won't open-source Car Thing, but starts refund process
Spotify won't open-source Car Thing, but starts refund process
Spotify to brick hardware it released to general public in 2022 this December.
This is the best summary I could come up with:
Spotify started notifying customers via email on May 24 that they could reach out to this support channel if they have questions about Car Thing's discontinuation.
Further, Spotify's support page for Car Thing doesn't mention refunds and only tells owners to reset and properly dispose of or recycle the gadget.
As noted by TechCrunch today, in October 2021, Spotify CEO and founder Daniel Ek said that more than 2 million people initially signed up for the Car Thing waitlist.
By July 2022, Spotify revealed that it was no longer making Car Thing, its only hardware, naming product demand and supply chain issues as factors.
If they continue with the plan to brick Car Thing in December, the refunds won’t matter when our anger & disappointment resurfaces, and we remember why they lost our trust as users.
As Spotify currently looks unlikely to do more to appease Car Thing owners, this incident may have to serve as a cautionary tale for people considering buying hardware from a company that might not commit to long-term support.
The original article contains 722 words, the summary contains 174 words. Saved 76%. I'm a bot and I'm open source!