Honestly. This is a fine look for Microsoft. This is inside baseball executives trying to make sure the lineup on their game pass platform is appealing to people throughout the year. They're going to make bad predictions, but they're not doing it out of spite or evilness, they're just trying to maintain engagement in their game pass.
You would see similar discussions behind any other subscription platform. Did they underestimate it sure, but their job is to predict, so they're going to have to make good estimates and bad estimates.
When you have a history of failing and than you go and call Crosby second rate. It is actually quite catastrophic, it proves (again and again) that they have zero idea of the market they are in.
I guarantee that at least some of them would have been fired if they made the same magnitude mistake in the opposite direction, though, and unless they have specific safeguards to avoid overestimate that aren't in place for underestimates, they WILL.
I don't think they did a bad job at all. They wanted to have a lineup to keep their users engaged. If they underestimate one, even significantly, they still succeed because they insured they had a lineup to keep their users engaged. They're hedging their bets.
Not to mention lorian, themselves underestimated the success, because overestimating causes more problems. And lorien and Microsoft negotiator rate for game pass.
You wouldn't happen to work in PR, would you? Because the way you keep insisting on focusing on something completely irrelevant to the criticism while still briefly acknowledging the criticism as an aside is actually quite dextrous and would probably work on a lot of people 😄