3d ago

Why do you hate Teams/Why is Teams despised?

This is gonna sound like a troll post but i assure you it is not.

I don't have a coding background but I've used Teams in a lot of workplaces and really only encountered like 2 issues entirely.

Either I got seriously lucky or it was before enshittification.

Why do you yourself dislike it? Is it UI? Performance?

I should also say I use Teams for basic purposes like messaging and uploading files, I literally don't touch anything else and performance hadn't been an issue. (Likely because I've been given thicc-ass workstations in the past)

You're viewing a single thread.

202 comments

Why is teams terrible?
Why can I see multiple calendars in outlook but only see my calendar in teams? How does that make it useful to schedule team meetings?
Why are updates always available even though I just updated?
Why can I only pin one post in a group chat?
Why does teams always use its own audio settings over the system settings?
Why haven’t they implemented proper push to talk?
Why is it that every few updates one of my meeting members randomly gets muted?
Why does “Meet Now” basically accomplish what a group call does but the notifications don’t really go out?
Why do I need to”Apps” in my teams?
After my call hangs up because the phone app is having issues, how come the other person could still see and hear me?
Why do you assume I want to use onedrive?
Why can’t my favorites also appear in chats in a chronological order?
Why is @everyone even a feature? This isn’t discord.
- I think the calendar thing recently changed. It is now very similar to Outlook
  
  Sorry for hijacking this, I have a similar issue. When you say similar to outlook, is there a way to see shared (group?) calendars in teams like in outlook? I feel very stupid for not finding this.
  
  Yes, I just got the notification like yesterday or so and now I have the same list of calendars on the left side as I have it in Outlook. Maybe it still needs to roll out for you
  
  That would be amazing timing, this use case came up a few days ago. I'll check if there is an update, thanks for the info
- Why is the agenda of a meeting not visible in the mini-view of the meeting. Why do I need to click into the meeting details to see the agenda (which is often just a SharePoint link for most meetings).
- Heads up, you can see multiple calendars at the same time. The apps thing is interesting because you can embed things like PBI dashboards into a channel, making it easy for everyone to access. It is possible that the configuration at your work is preventing these things. But even when properly configured, everything is just 16 easy clicks away. Ugg.
  
  I guess there is an update I’m missing
  
  It is like a quest I'm on with MS to let them know that poor configuration is the number one impediment to their products. Users can't tell the difference and assume it is always MS, when it is only them a portion of the time. 😉
- You can see other people's calendars in Teams, just click "schedule meeting" and use the scheduling assistant just like you would in outlook. If you're looking at calendars manually before booking meetings you're doing it wrong to start with.
  They aren't.
  To prevent stupid people pinning so many messages that the feature becomes useless.
  Because the system settings are usually not what you want, most people don't leave their headset on all day and only pick it up for calls.
  What's wrong with Ctrl+Spacebar? I use it all the time
  Why are updates happening during your meetings? How would that even work?
  I'll agree with this one, meet now isn't useful. Just call the person.
  Because teams is a Communications AND Collaboration tool, if you're only using it for communication you're clearly haven't taken any sort of training on how to use it properly or you'd be using the apps all the time.
  Never had this happen
  I agree with this one, I hate OneDrive, it's bad data governance. Everything should live in a shared space at work.
  If you have so many favorites that it's an issue, you're doing it wrong. See #3.
  Because some types of organizations use this frequently, just because a feature doesn't apply to your work situation doesn't mean it doesn't apply to others.
  Edit: Oof, people don't like to have it pointed out that they lack education do they?
  
  Found the Teams developer!
  
  Nope I just use it every day in the standard office environment for which it was specifically intended.
  
  Nah - its because you just dont understand how people work
  
  This comment chain is the perfect encapsulation of a regular user vs an IT person with no people skills
  
  I can't tell which is supposed to be which
  
  I'm having trouble logging in can you give me a hand?
  
  Sure, just let me know what your ticket number is and I'll inquire about the delayed response.
  
  Neither can i.
  I lied - i’m an it person and i’m far better at it than people.
  
  I understand how people work, managers skimp on training because they think their users will understand without it, and users gripe about software because they didn't get said training.
  Expecting user training is not a stretch for software. Nobody expects you to know how pivot tables or formulas work in Excel without having received training at some point, but for some reason managers don't expect the same from Teams' features.
  
  Why would I need training for a chat app ?
  I have (as many many others) have used other apps before with no training at all without issues. Teams requires it because its UX is atrocious
  
  Because it's not a chat app. It's a communications and collaboration platform. It has chat in it, but it also contains a significant amount of other functionality that you clearly aren't even aware of.
  People don't even know what they don't know about this app.
  It's like consider a full RV as a "car", sure it can get you from a to b, but that's not really it's intended use case and you're going to have a bad time if you're trying to use it to drop your kids off at school every day. If you know how to drive a car, you're probably still going to need extra training to both drive and use the features of the RV properly too.
  
  Except the entire use case for teams in our organization (and I'm sure many others) is basically just to chat and make calls. None of the extra stuff is useful to us.
  Also you can look at slack which would also be a communications/collaboration platform, and weirdly enough the UX is fine and usable without training. Just admit MS shat the bed and made some Frankenstein abomination that no one knows how to use correctly. It's pretty typical of Microsoft (and apple too) to just deflect that the user is doing it wrong instead of admitting they could improve the experience.
  To add to your RV analogy, Microsoft is selling an RV to moms and dads that just want to drop their kids to school. Sure sometimes they go on vacation and the RV is nice, but it's not what the user needs. It's also exactly why users hate it, they are given a monster truck just to go to the shop. (Plus in the case of software, they could have it transform as needed. The communication part could look like a regular sedan, but instead you are forced into the RV format at all times)
  
  Slack and Teams are not the same, Slack is a communications app, not a collaboration app.
  I know how to use Teams properly, and I have entire departments (government, universities, etc) that I have trained to use it and they get mad every time their IT departments try to introduce a new product that Teams (and M365) already handle just fine.
  Mom and Dad didn't do their fucking research before buying it and didn't bother to read the fucking manual after they did buy it.
  Don't tell me the average user is correct when I get called into help offices multiple times a year that are still using Excel sheets to manage their vacation requests, manage their tasks on a blackboard on the wall of the office (even though they're half remote), build their HR forms in Adobe, and have network drives with 90,000 files in 20,000 folders where nobody can find anything all while already owning M365 licenses.
  People aren't using Teams' integrated collaboration features properly, and it's not because they're worse than their existing processes and they have some sort of magic ultra-efficient system already, it's because they simply do not know how to use them properly.
  
  No matter the amount of training you give me, teams is a shit application and a time sink.
  chat sucks
  navigation sucks
  search sucks
  the calendar sucks
  the-run-all-your-apps-in-teams suck
  Its lync merged with sharepoint, created in javascript.
  I’ve yet to meet anyone that can show ROI on going teams.
  
  Then you haven't met an entire team that had proper training on how to use it.
  I don't mean a 1 hour lunch and learn.
  
  To prevent stupid people pinning so many messages that the feature becomes useless.
  Because the system settings are usually not what you want, most people don’t leave their headset on all day and only pick it up for calls.
  "Teams knows best!"
  
  Teams in in use by a few hundred million users, and most of them don't complain about them. So maybe they do know best.
  
  Every time we have to join the Teams call of another company, every one of my colleagues (in a GSuite company) complains how bad Teams is at doing calls. Isn’t it supposed to be a tool for doing calls?
  
  No, it's not.
  Teams is a Communications and Collaboration tool, not strictly a communications tool. It makes certain tradeoffs in order to optimize it for it's intended use case.
  
  So that’s why it’s much worse than Google Meet at doing the one thing I need to use it for.
  Interesting choice by Microsoft to make everyone who isn’t using the entire suite think they’re just terrible at the job you expect from them.
  
  Anyone who has a software license for Teams has their entire suite, and Microsoft doesn't market enterprise products to end users.
  
  I have literally three people on my team. It is more efficient to have three people's calendars up and just create a meeting for the open space. Why would I do something that is LESS efficient because that's how teams wants me to work?
  I'm glad that you can agree that there aren't always updates. Could you pleaes explain why, then, there has been an "Updates available" button on my teams for three weeks even after I press it?
  OK. There are again, three people on my team. Also, maybe don't form chats with stupid people?
  Nobody in my organization uses a headset. Ever. We use bluetooth headphones.
  Because i'd like to set my own shortcut like literally every other voice application?
  There are not updates in my meeting. Every few updates of the application, when I am on a call with team members, someone randomly gets muted through no action of anyone in the call.
  
  I've tried to use the collabration tools. They aren't that useful. OneNote is more useful. I understand if you are forced to use it because you don't have more efficient methods of collaboration. But I do. So, again, why would I choose a less efficient way of collaboration?
  Yes, it's a bug.
  
  Why do you think I have too many favorites? I have 5.
  The exact opposite arguement can be used for so many of your replies.

202 comments