Skip Navigation

eBay agreed to pay maximal possible fine of $3 million after employees harassed, intimidated, and stalked a Massachusetts couple in retaliation for their critical reporting of the online marketplace

arstechnica.com eBay hit with $3M fine, admits to “terrorizing innocent people”

eBay must pay maximum fine for putting Massachusetts couple “through pure hell.”

eBay hit with $3M fine, admits to “terrorizing innocent people”

eBay's harassment campaign against the couple, David and Ina Steiner, stretched for 18 days in August 2019 and was led by the company's former senior director of safety and security, Jim Baugh. It started when then-CEO Devin Wenig and then-chief communications officer Steven Wymer decided to "take down" the Steiners after growing frustrated with their coverage of eBay in a newsletter called EcommerceBytes.

10

You're viewing a single thread.

10 comments
  • eBay's harassment campaign against the couple, David and Ina Steiner, stretched for 18 days in August 2019 and was led by the company's former senior director of safety and security, Jim Baugh. It started when then-CEO Devin Wenig and then-chief communications officer Steven Wymer decided to "take down" the Steiners after growing frustrated with their coverage of eBay in a newsletter called EcommerceBytes.

    Executing the "take down," Baugh and six co-conspirators "put the victims through pure hell," acting US attorney Joshua S. Levy wrote in the DOJ's press release.

    The former eBay employees turned the Steiners' world "upside-down through a never-ending nightmare of menacing and criminal acts," Levy said. That included "sending anonymous and disturbing deliveries," such as "a book on surviving the death of a spouse, a bloody pig mask, a fetal pig and a funeral wreath and live insects," the DOJ said. The intimidation also included publishing a series of "Craigslist posts inviting the public for sexual encounters at the victims’ home."

    But the intimidation did not stop there. After sending tweets and DMs threatening to visit the couple's home, former eBay employees escalated the criminal activity by traveling to Massachusetts and installing a GPS tracker on the Steiners' car. Spotting their stalkers, the Steiners called local police, who coordinated with the FBI to investigate what Levy called an "unprecedented stalking campaign" fueled by eBay's toxic corporate culture.

    Damn. And there I was shopping at eBay because I imagined it was a little better than Amazon. What is wrong with these people? How can a person end up doing that just for the sake of the company they work for? Is it just about money? I guess with the CEO's involvement it's probably the usual combination of greed, arrogance and lust for power. But despite instigating the "takedown", it seems the former CEO isn't among those being punished.

You've viewed 10 comments.