Commonwealth Bank investigates ‘issue’ that has locked thousands out of account
Commonwealth Bank investigates ‘issue’ that has locked thousands out of account | 7NEWS
Typical 7 news sensationalism, it was a tech issue on the frontend affecting app and web services. Transactions worked fine, no one was 'locked out' of their account.
Last line of the article:
Other services including ATMs, online and in-person payments, including tap and pay, were unaffected..
Pain in the ass, sure. But not as bad as all that.
Mate I literally posted this because I was locked out of the app for 3 hours meaning I could not withdraw money I needed to. It came back up around 6:15, I know because I was checking it every ~10 minutes.
Yeah I believe you, the app wasn't working for me, either. I was using my card all afternoon with no problems though. Not locked out of anything.
Does CBA not add a virtual card to the phone's wallet? I don't need to actually open my bank's app to make a purchase swiping my phone. I only need to unlock the phone (and you can configure it to make small purchases with the phone locked if you like).