T-Mobile US Unofficial Lemmy Community @lemmy.world incster @lemmy.world 9 mo. ago

T-Mobile Will Reportedly Migrate Customers Onto Newer, More Expensive Plans Unless They Opt Out

cordcuttersnews.com T-Mobile Will Reportedly Migrate Customers Onto Newer, More Expensive Plans Unless They Opt Out | Cord Cutters News

T-Mobile makes a big deal of its “price lock” guarantee, but that apparently only applies to its newer, more expensive plans. The wireless carrier plans to move subscribers who have cheaper grandfathered plans onto one its newer, more expensive offering. That’s according to a series of leaked docume...

18 comments

This is why I’m glad I buy my phones unlocked. If they try to raise my price, I’m moving on. Probably to Verizon, to start, but may start checking out some of the other options like Mint or GoogleFi.
- I switched to Mint a few months ago from T-Mobile and saved so much money, plus Mint is just a reseller of T-Mobile so it's the same network. Unfortunately though Mint was bought out by T-Mobile so it's just a matter of time before they stop offering the same service at a fraction of the price.
  
  You were able to port your number over with no issue?
  
  Tmo bought Mint, you're aware?
Just like insurance companies then?
Lol. I'm one of those customers. Thank you for letting me know. This company got hacked so many times that we should get free lines for 5 year by now. I'll be making the move to spectrum here in a couple of months.
- Oof if you think spectrum will be an improvement
  
  Coming from someone that was stuck on spectrum for years...
  
  I mean, to be fair, all of our carriers are absolute garbage. No exception. I've tried all of them and they're all absolute shit. So, it won't really make much different which one you go with if it's all just shit
- I personally wouldn’t move to spectrum lol
  
  I would switch to ATT, Verizon, or an MVNO
  
  My father in law has been with spectrum for over 2 years now. He told me he has no issues. My Internet is from them and the discount is great. I work from home and barely ever need Cellular
  
  Edit: also I've had ATT before and they sucked badly.
Astound broadband just did that.

My $29.99 bill went up to $55. No communication.

I immediately cancelled. It was a 2 hour inconvenience to switch, but it's about sending a message.
T-Mobile makes a big deal of its “price lock” guarantee, but that apparently only applies to its newer, more expensive plans.

Uh, no. That's been their deal for the 20 years I've been a customer. That's why we're still with them despite their actual service being spotty and poor. If they're changing it now, they'll change it again in the future for their more expensive plans. We were already considering switching to Verizon since we can't even get Internet right in front of their headquarters, or at the baseball stadium they own. Now we're definitely going to change. It would be one thing if their coverage was great, but it's not. They brag about having the fastest network all the time, and they do have it, but you have to be within a couple hundred yards of a tower to get those speeds. Any further and it falls off dramatically, eventually putting you in the internet friend zone, where you're not getting any.
I know shouldn't be surprised with US corp practises but how the fuck is this legal?

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